The parents of a local softball player received $10,000 from their supplemental insurance company. Seventeen-year-old Ellie was playing in a game when she injured her knee. The play that caused the injury didn’t look too bad, but it turned out that Ellie tore her ACL. Her parents remembered they purchased an accident policy that provides money for sports-related injuries, so naturally, they decided to file a claim. The following is their testimony.
On January 13th, 2018 our daughter Ellie was injured playing in a softball tournament. The play that caused the injury didn’t look too bad, but after getting an MRI we found out that she had torn her ACL. We immediately called our agent to let him know our daughter had been injured and he helped with processing our claim.
My wife and I wanted to share our story because the policy was a real blessing in this situation. We took out the policy in August of 2017 because we see injuries in softball happening all the time. We were blown away that the policy worked exactly the way it was represented to us by our agent. The total charges for Ellie’s surgery came out to $19,029, our health insurance paid $15,907, so that left us with a bill for $3,122.
We submitted our claim on April 2nd after we received all the final medical bills. On April 16th we received a check in the mail for the full benefit maximum of $10,000 because the plan pays actual medical charges up to the maximum benefit. It was so easy to file a claim and the money came before our payment of $3,122 was due. We wanted to tell our story because to that point, we had only paid $207.04 in premiums ($25.88 a month) and we received a check for $10,000! This is an amazing policy and we are so grateful that our HMA Insurance agent encouraged us to get this protection for our daughters. “It seemed too good to be true”, but now I can say without a doubt, the policy worked exactly the way we hoped it would.
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